Installation and deployment

  • Backup of Dispatcher Paragon (configuration, database, and more) can be done using the documented procedure. Please follow the product documentation for backup and restoration.

  • FlexiSpooler in server mode and Spooler Controller components must be installed on the same server.

  • After updating FlexiSpooler in client mode, the Offline Print capability needs to build a new list of last used printers.
  • PostgreSQL database server uses GMT time zone by default. If a management server is in a different time zone, the PostgreSQL time zone has to be set accordingly.  Description: Administrative Guide / Installation and deployment / Software / Configure PostgreSQL time zone for correct print job and report data.

Accounting and reporting

Online accounting:

  • Online accounting of direct prints is not supported.
  • Online accounting of fax is not supported.
  • Online print accounting with coverage accounting correction is not supported.
  • Online accounting with the Mobile Terminal is not supported.
  • The batch accounting of secure prints is not supported.

Offline accounting:

  • The combination of offline accounting and Payment System is not supported.
  • Offline accounting of copies using smart cable is not supported.

Local print monitoring (Local Monitor) is not supported. The price list section "Local" remains on the web interface for backward compatibility.

The estimated price of a print job does not change after the modification of finishing options.

The Management report exported in Japanese and Chinese to DOCX format does not contain page footers.

Management interface

  • Page with printers does not support searching by the direct queue when the name is put into the Basic filter or into the keyword field in the Advanced filter. This functionality was removed due to performance reasons. Searching by direct queue will be reintroduced via a dedicated field in the Advanced filter.

Embedded, External and Mobile Terminals

  • Terminal mode Native is not supported on Konica Minolta Production Print devices.
  • Legacy Terminal Professional v3.x is supported with the following limitations.
    • Scan Workflows are not available.
    • When using online accounting, the price and number of pages displayed on the terminal might be different from the actually accounted numbers. Accounted information is correct, terminal displays only estimation from the parser.
  • Finishing options are not supported on the Dispatcher Paragon Embedded Terminal for Samsung and Brother.
  • Scan Workflows are available on devices from the following manufacturers. Please refer to the product documentation for more details.
    • Brother
    • FujiXerox 
    • Konica Minolta / Develop
    • Lexmark
    • OKI
    • Ricoh
    • Sharp
    • Sharp-eSF
    • Toshiba
    • Xerox
    • EPSON
    • HP
  • Basic finishing options (Simplex/Duplex, BW/Color, and Number of copies) are available on devices from the following manufacturers. See product documentation for details.
    • Konica Minolta
    • Lexmark
    • OKI
    • Ricoh
    • Sharp
    • Sharp-eSF
    • Toshiba
    • Xerox
    • EPSON
    • HP
  • Advanced finishing options (Stapling, Punching, Folding) are available on devices from the following manufacturers. See product documentation for details.
    • Konica Minolta
    • Ricoh
    • Sharp  (except Sharp-eSF)
    • Xerox
    • FujiXerox
  • Any jobs submitted via Mobile Print Server or Mobile Integration Gateway do not support advanced finishing options.
  • Not all of the finishing options are supported on every device, for detailed information please see the documentation.
  • Mobile Terminal does not support pay-for-print capability.
  • Mobile Terminal is not currently supported for use with other hardware terminals (Terminal Ultralight, Terminal Professional v3.x, and Terminal Pro 4).
  • Advanced finishing options are supported only when the YSoft Mobile Terminal is used on devices with Embedded Terminals.
  • Advanced finishing options are not supported on Terminal Pro 4.
  • When deploying a software update package on Terminal Pro 4, a change of IP address in Terminal Pro 4 is required prior to starting the software update package deployment. The IP address of Management server is required. The change can be made via SSH client and connection to Terminal Pro 4.
  • Hardware terminals (Terminal Ultralight, Terminal Professional v3.x, and Terminal Pro 4) do not currently support Payment System.
  • Scan workflows don't support user inputs and scan settings on Terminal Pro 4.
  • Scanning to one scanned file (for example one PDF file) with Terminal Pro 4 can not take more than 180 minutes otherwise the scanned file is not processed.
  • Scan workflows with hardware terminals (Terminal Ultralight, Terminal Pro 4) require a Windows-based shared scan destination folder to transfer scanned files. Shared folders based on other operating systems (e.g., Linux) are not supported.
  • A user is not notified about the unavailable print job while using the local spooler (CBPR) when the Print All function on the authentication page is enabled and used.

Printing and print processing

  • Dispatcher Paragon desktop interface with FlexiSpooler for macOS is not supported.
  • Desktop interface notifications from Rule-Based Engine work only when the FlexiSpooler is in client mode.
  • The estimated price for the job is not displayed in the Dispatcher Paragon desktop interface.
  • Offline print is not supported in the following Embedded Terminals:

    • Lexmark

    • Sharp

    • Sharp-eSF

    • Samsung

Scan Workflows

  • The output format, Compact PDF, is not working properly in combination with any processing step. The scanned file is split into multiple pages.
  • When importing a Scan workflow with an Email connector configured to use Office 365 OAuth2 authentication, then the administrator must authorize manually the connector after the import.

Printing through Mobile Print Server

  • The character encoding of the incoming email must match the encoding configured on the server containing FlexiSpooler used by Mobile Print Server in order to avoid a job name with corrupted characters.
  • After adjusting the page range, a preview of PDF jobs sent via Mobile Integration Gateway (MIG) is not generated from that page.


YSoft be3D eDee 3D Print Management Solution 

  • Card self-registration by entering Card Activation Code (CAC) is not supported.
  • Billing codes are not supported.
  • Quotas are not supported.