New Features and Benefits

JAVA 11

The Dispatcher Paragon installation package now includes a new Java version, the third party component, Red Hat OpenJDK11 (Java 11). The new version replaces Java 8 because the developer for Java 8 has announced that support for it will expire. Java 11 brings security and support for third party components. Now TLSv1.3 is supported by Java 11, new cryptographic algorithms have been added (and old ones removed), and future security Java updates will be available.

Warning: The Java 11 implementation has an impact on the list of supported operating systems. Dispatcher Paragon MU30 and higher will no longer support any edition of Microsoft Windows Server 2008 and Microsoft Windows Server 2008 R2.                

YSoft be3D eDee printer 

Model Removal Stand

To increase safety when removing a 3D model from the printing pad, we’ve created a special tool: model removal stand.

The stand is available by printing it. Ready to print models are included in eDee's firmware when updating to MU30. (Administrator menu: Printer Control → Reference models → Model removal stand). The model consists of two parts that can be assembled by mounting the two pieces together with the bolts, nuts and hexagon screwdriver which are included with new eDee printers. Existing customers can purchase standard nuts and bolts (14 x M4 bolts with hex head and 4 x M4 nuts).

Print progress snapshots improvements

A recent, previous maintenance update included additional snapshots during the printing process (at 5% stage and 50% stage). Since this now means 3 snapshots in 10 second frequencies for each stage, as shown in the pictures below, the print head might be in the way of the camera hiding the model. 

With this upgrade, we modified our algorithms for clearer and nicer snapshots of your model.

Fixes and Improvements

Terminals, User Interfaces

The Print All button options for Embedded Terminal for Xerox in the Management Interface have been adapted to Xerox devices. It now includes: “Use global settings”, “Disabled – print all waiting jobs after login”, “Disabled – print nothing after login” and “Enabled – let user choose after login”.

Contact information visible in the “Dispatcher Paragon version” widget under the “About the Dispatcher Paragon application” link can now be modified. A new system property “productSupportInformation” has been created.

Prints from USB flash disk on devices with Embedded Terminal for Xerox are now accounted for even when the username only consists of numeric characters.

Dispatcher Paragon terminals no longer allow the release of any incompatible print jobs even when they can be shown on the terminal due the system property “showIncompatibleJobs” enabled.

When network connectivity with a Xerox device was interrupted during authentication on Embedded Terminal for Xerox, it could happen that no subsequent authentications passed even when the network connectivity was fixed. It has been fixed.

Security of YSoft Payment System web interfaces has been increased. Prevention against Cross-site Request Forgery (CSRF) attacks has been added.

German text in a help screen in native Embedded Terminal for Konica Minolta is no longer corrupted when the authentication type “PIN or card or username/password” is used.

Automatic or manual logout from Embedded Terminal for Xerox can now fully cancel scanning even when the merging originals feature has been used. No scanned document is sent.

A new progress bar now informs the YSoft Payment System's administrator about a length of the process when the "Refresh" button is pressed in the entitlement's detail window.

YSoft Terminal Pro 4: Processing of scanned documents has been fixed preventing YSoft Terminal Pro 4 from getting stuck after scanning.

Administrators can now manually set the domain name server (DNS) through the internal web application in YSoft Terminal Pro 4 when DHCP is disabled.

Printing

The parser no longer analyzes jobs with CPCA language generated by Canon printer drivers on-the-fly. It starts analysis when the job is completely received to prevent parsing errors and deleting the job.

After implementing Aspose library for downloading emails in Dispatcher Paragon MU27 and later, email messages were not deleted from the email server when an IMAP connection was used. Furthermore, they were reprocessed as new jobs. A newer version or the Aspose library is now used and the problem is fixed.

A new system property, “defaultQueueNameForJobsWithoutAny” with the value "secure", has been created to assign a queue name to print jobs that are submitted to the spooler without any queue name. It fixes printing in a far roaming group; every print job now has a print queue assigned.

User accounts synchronization from Management Server to Site Services has been improved. The new method is 70 times faster then the previous one.

The email notifications in Dispatcher Paragon Mobile Print Server has a better footer.

Installation and Administration

Licensing of large amounts of devices now works correctly and Site Services can start even when there are more than 2,100 devices in a device group.

Removal of card numbers can now be enabled for a differential LDAP replication. A new system property "ldap-replicator-remove-cards-in-diff-replication" has been created.

More Mobile Print Servers can now connect to one Spooler Controller. This feature is especially useful in an environment with clustered Site Services.

Mobile Print Server can once again download emails when theTLSv1.0 protocol is disabled in the operating system’s registry.

LD (Limited Devices) control check has been improved. The device definition is no longer automatically deleted from Management interface when the device is switched off.

Administrators can now change the name and password for secured communications in the YSoft Payment System and payment plugins like DIBS. See the "Advanced configuration of YSoft Payment System" chapter in the Dispatcher Paragon Administrative Guide.

The CSV file name is now “UsersExport.csv” when exporting data from Management Interface → Users → Export data to CSV.

Known Limitations

Installation and deployment

  • Backup of Dispatcher Paragon (configuration, database and more) can be done using the documented procedure. Please follow the product documentation for backup and restore.

  • FlexiSpooler in server mode and Spooler Controller components must be installed on the same server.

  • After updating FlexiSpooler in client mode, the Offline Print capability needs to build a new list of last used printers.
  • PostgreSQL database server uses GMT time zone by default. If Dispatcher Paragon management server is in different time zone, PostgreSQL time zone has to be set accordingly.  Description: Administrative Guide / Installation and deployment / Software / Configure PostgreSQL time zone for correct print job and report data

Accounting and reporting

Online accounting:

  • Online accounting of direct prints is not supported.
  • Online accounting of fax is not supported.
  • Online print accounting with coverage accounting correction is not supported.
  • Online accounting with the Dispathr  Mobile Terminal is not supported.
  • The batch accounting of secure prints is not supported.

Offline accounting:

  • Combination of offline accounting and Payment System is not supported.
  • Offline accounting of copies using smart cable is not supported.

Local print monitoring (Local Monitor) is not supported. The price list section "Local" remains on the web interface for the backward compatibility.

Estimated price of a print job does not change after modification of finishing options.

Management interface

  • Page with printers does not support searching by the direct queue when the name is put into the Basic filter or into the keyword field in the Advanced filter. This functionality was removed due to performance reasons. Searching by direct queue will be reintroduced via a dedicated field in the Advanced filter.

Embedded, External and Mobile Terminals

  • Legacy Terminal Professional v3.5 is supported with the following limitations.
    • Scan Workflows are not available.
    • When using online accounting, price and number of pages displayed on the terminal might be different from the actually accounted numbers. Accounted information is correct, terminal displays only estimation from the parser.
  • Finishing options are not supported on the Dispatcher Paragon Embedded Terminal for Samsung.
  • Scan Workflows are available on devices from the following manufacturers. Please refer to the product documentation for more details.
    • FujiXerox 
    • Konica Minolta / Develop
    • OKI
    • Ricoh
    • Sharp
    • Toshiba
    • Xerox
    • EPSON
    • HP
  • Basic finishing options (Simplex/Duplex, BW/Color and Number of copies) are available on devices from the following manufacturers. See product documentation for details.
    • FujiXerox
    • Konica Minolta
    • Lexmark
    • OKI
    • Ricoh
    • Sharp
    • Toshiba
    • Xerox
    • EPSON
    • HP
  • Advanced finishing options (Stapling, Punching, Folding) are available on devices from the following manufacturers. See product documentation for details.
    • Konica Minolta
    • Ricoh
    • Sharp
    • Xerox
    • FujiXerox
  • Any jobs submitted via Mobile Print or AP Connector do not support advanced finishing options.
  • Not all of the finishing options are supported on every device, for detailed information please see the documentation.
  • Dispatcher Paragon Mobile Terminal does not support pay-for-print capability
  • Dispatcher Paragon Mobile Terminal is not currently supported for use with other hardware terminals (Terminal Ultralight, Terminal Professional v3.5 and Terminal Pro 4).
  • Advanced finishing options are supported only when the Mobile Terminal is used on devices with Embedded Terminals.
  • Advanced finishing options are not supported on Terminal Pro 4.
  • When deploying a software update package on Terminal Pro 4, a change of IP address in Terminal Pro 4 is required prior to starting the software update package deployment. The IP address of Management server is required. The change can be made via SSH client and connection to Terminal Pro 4.
  • Terminal Pro 4 does not support Payment System.
  • Terminal Pro 4 does not support Stop on zero.
  • Scan workflows don't support user inputs and scan settings on Terminal Pro 4.
  • Scan workflows with hardware terminals (Terminal Ultralight, Terminal Pro 4) requires a Windows-based shared scan destination folder to transfer scanned files. Linux or other operating systems based shared folders are not supported.
  • A user is not notified about the unavailable print job while using local spooler (CBPR) when Print All function on the authentication page is enabled and used.

Printing and print processing

  • Dispatcher Paragon Desktop Interface with FlexiSpooler for MacOS is not supported.
  • Desktop interface notifications from Rule-Based Engine work only when the FlexiSpooler is in client mode.
  • Estimated price for the job is not displayed in the Dispatcher Paragon Desktop Interface.
  • Offline print is not supported in the following Embedded Terminals:

    • Lexmark

    • Sharp

    • Samsung

Scan Workflows

  • The output format, Compact PDF, is not working properly in combination with any processing step. The scanned file is split into multiple pages.

Printing through Mobile Print Server

  • Character encoding of the incoming email must match the encoding configured on the server containing FlexiSpooler used by Mobile Print Server in order to avoid a job name with corrupted characters.
  • After adjusting the page range, preview of PDF jobs sent via AP Connector is not generated from that page.