Finishing Options Are Not Applied

Symptoms: Finishing options set by Rule-based Engine or via terminal are not applied.

Possible solutions: 

  1. Check that users are printing from the PCL driver. The Epson universal driver supports PCL and ESC/P-R. Make sure that PCL was chosen during driver installation .
  2. You can also use Dispatcher Paragon Universal Print Driver.

Problems with duplex

Symptoms: When Rule-based Engine is set to "force duplex" or duplex is set on the terminal and the job has an odd number of pages, the first sheet of paper is printed on one side only.

Solution: Uncheck the "reverse order" option in the driver setup. See the figure below.