Using Credit Balance to Print and Copy and Scan at an Epson Device

Displaying the Current Credit Balance

  1. Log into the embedded terminal.

  2. In the Print and Scan application, the currently available balance is written at the top of the screen under your username.

If the user has the entitlement set to "Prepaid account", the information about their credit balance is shown at the upper-right corner of the Dispatcher Print Application screen.

images/download/attachments/284922662/credit_some-version-1-modificationdate-1599051685317-api-v2.png images/download/attachments/284922662/credit_zero-version-1-modificationdate-1599051685293-api-v2.png

Legend for images above:

  • user has some credit available

  • user has no credit available

The available balance consists of your personal balance and virtual balance minus the minimum balance set for your money account. If you are in a debt, zero is displayed.

Displaying the Current Page Quota Balance

  1. Log into the embedded terminal.

  2. In the Print application, the currently available balance is written at the top of the screen under your username.

If the user has the entitlement set to "Page quota", the information about their quota balance is shown at the upper-right corner of the Dispatcher Print Application screen.


images/download/attachments/284922662/quota_some-version-1-modificationdate-1599051685273-api-v2.png images/download/attachments/284922662/quota_color-version-1-modificationdate-1599051685257-api-v2.png images/download/attachments/284922662/quota_all-version-1-modificationdate-1599051685233-api-v2.png images/download/attachments/284922662/quota_zero-version-1-modificationdate-1599051685213-api-v2.png images/download/attachments/284922662/quota_zero-version-1-modificationdate-1599051685213-api-v2.png


Legend for images above:

  • quota for black&white prints only (2 available)

  • quota for color prints only (1 available)

  • quota for all print types (1 available)

  • quota set but no available pages

  • only not-related quota are assigned (e.g. user has print quotas and is in Copy application)

Printing with a Credit Balance using Dispatcher Print application

If the credit balance is not sufficient for the selected print job, the job will not be released for a print. Otherwise the print job will be released.

Cost of print job is estimated before the print.

images/download/attachments/284922662/insufficient_credit-version-1-modificationdate-1599051685147-api-v2.png images/download/attachments/284922662/job_sent_to_printer-version-1-modificationdate-1599051685187-api-v2.png

Legend for images above:

  • insufficient credit message

  • print jobs have been released message

Printing with a Quota Balance using Dispatcher Print application

If the quota balance is not sufficient for the selected print job, the job will not be released for a print. Otherwise the print job will be released.

Count of pages is estimated before the print.

images/download/attachments/284922662/insufficient_quotas-version-1-modificationdate-1599051685167-api-v2.png images/download/attachments/284922662/job_sent_to_printer-version-1-modificationdate-1599051685187-api-v2.png

Legend for images above:

  • insufficient quota message

  • print jobs have been released message

Printing using Epson native print application, e.g. Print from memory device

If the credit/quota balance is not sufficient for the selected print job, the job will not be released for a print. Otherwise the print job will be released.

Count of pages is estimated before the print.

images/download/attachments/284922662/insuf_credit_print-version-1-modificationdate-1599051716650-api-v2.jpg images/download/attachments/284922662/insuf_quota_print.jpg-version-1-modificationdate-1599051716713-api-v2.jpg

Legend for images above:

  • insufficient credit message

  • insufficient quota message

Making copies using Copy application

If the credit/quota balance is not sufficient for the even making one copy, the job will not be released for a copy. Otherwise the copy job will be released.

If the users balance is depleted during copying, the copy process will be cancelled

images/download/attachments/284922662/insuf_credit_copy-version-1-modificationdate-1599051806657-api-v2.jpg images/download/attachments/284922662/insuf_quota_copy-version-1-modificationdate-1599051806690-api-v2.jpg

Legend for images above:

  • insufficient credit message

  • insufficient quota message

Scanning using Dispatcher Scan and Native Scan application

If the credit balance is not sufficient for the even making one scan, the job will not be released for scanning. Otherwise the scan job will be released.

If the users balance is depleted during scanning, the scanning process may be cancelled. Please see the Credit Handling on Epson page for more details.


images/download/attachments/284922662/insuf_credit_scanning-version-1-modificationdate-1599051945910-api-v2.jpg images/download/attachments/284922662/scan_failed-version-1-modificationdate-1599051945960-api-v2.jpg

Legend for images above:

  • insufficient credit message - for Native Scan application

  • insufficient credit message - for Dispatcher Scan application (check before scan starts)