Fixes and Improvements 

Terminals, User Interfaces

The user can now authenticate with an alias even when Dispatcher Paragon is implemented in a multi-domain environment.

Several minor memory leaks have been fixed in the Terminal Server to improve long term stability.

The user is now automatically logged out from the Management Interface according to the “session-timeout” system property even if it is longer than 3 minutes.

The default value of the system property, "KMCardLoginDelay", has been changed to 1. This system property is only applied on Embedded Terminal 2nd Gen. for Konica Minolta and the new default value is suitable for most Konica Minolta devices.

Printing

A restart of the Dispatcher Paragon Flexi Spooler from the task bar icon (tray icon) is now functional even when Dispatcher Paragon client components are installed in the Program Files (x86) folder.

Print job submissions when IPPS communication is used have been improved. It is now better adapted to different printer behaviors regarding the RST and FIN flags.

When parsing an Epson print job without any PJL header, Dispatcher Paragon no longer mistakenly adds two PJL headers into the print file.

Automated Scan Workflows

Temporary files are now automatically cleaned from an internal temporary folder after processing scanned documents from Toshiba devices.

Installation and Administration

Security of LDAP integration has been increased. The configuration item, "Mode of LDAP server certificate check", which is accessible from the Management Interface > System > LDAP integration > Settings window, now has 4 new options. During the update, if LDAPS is configured, the old option "hash" is automatically changed to "No certificate check (insecure)". The second old option, "secure", is converted to "Java truststore (without hostname check)". Administrators should read the "Configuring secured connection to the LDAP server" chapter in the Dispatcher Paragon Administrative Guide. Higher security can be set up after the update.

To make email notifications setup easier in the Management Interface, the email server configuration properties, “mailSmtpSsl” and “mailSmtpTls”, are now replaced with one property: “mailSmtpEncryption”. There are three options for "mailSmtpEncryption": NONE, SSL/TLS and STARTTLS.

Administrators can now solve special situations when applying a mix of Dispatcher Paragon Reporting module licenses and licenses with Embedded Terminal. A new topic “Cannot install a device with an embedded terminal due to insufficient licenses” has been added to the Troubleshooting section of the “Management Interface – License activation” chapter in the Dispatcher Paragon Administrative Guide.

The description of some system properties has been fixed. It now includes a request on the Workflow Processing System (WPS) restart when changed. The properties are: “mailfrom”, “mailserver”, “mailSmtpPort”, “mailuser”, “mailpass”, “scanDateFormat” and “scanTimeFormat”.

After a restart of Site Services in a clustered environment, it could happen that Embedded Terminal device licenses were mistakenly assigned to devices that do not have Embedded Terminal installed. It has been fixed and all licensed Embedded Terminals are now functional after the restart as before it.

In a Site Services clustered environment, two TCP random ports were used for a fail detection. These ports now have fixed values, TCP 7801 and TCP 7802, to prevent conflicting with a firewall setup. The Network Communication chapter in the Dispatcher Paragon Administrative Guide has been changed accordingly.

A device can now be edited in the Management Interface even when no user tag is defined.

Users can now be imported from an external directory into the Dispatcher Paragon Management Interface in “domain\username” format and user authentication is fully functional.

The Dispatcher Paragon Embedded Terminal’s failover functionality needs to be correctly set up in a clustered environment. When the “enableNetworkLoadBalancer” system property was enabled and the “enableEtcd” system property was mistakenly disabled, users couldn’t authenticate on the Embedded Terminal. In this situation the failover behavior is now suppressed and users can authenticate.

The “Test the selected tracking mechanism” button is now accessible when editing a device in the Management Interface and the accounting driver has been changed.

The export of Web reports and Counter reports to a CSV file format has been fixed. When the separation character is found in a data item, the data item is now exported with quotation marks. Both the separation character and the quotation mark can be adjusted in the system properties: “exp_separator” and “exp_escape_char”.

The internal “Hex2Dec” function that manages a user's card ID conversion from hexadecimal to the decimal format has been extended. It now supports longer IDs.

YSoft be3D eDee Print Management Solution

Every pull down menu in the Print settings section now respects a change when the user requests a language preference in DeeControl.

Product extensions (formerly known as customizations)

Extensions Store item SWC-22, Google Cloud Print Connector, has been fixed. In rare cases, a print job could be assigned to another user. It is recommended that customers using the Google Cloud Print Connector extension should upgrade. The new version v1-4-19142-447 is now available on Partner Portal and is backward compatible with any version of Dispatcher Paragon.

Known Limitations

Installation and deployment

  • Backup of Dispatcher Paragon (configuration, database and more) can be done using the documented procedure. Please follow the product documentation for backup and restore.

  • FlexiSpooler in server mode and Spooler Controller components must be installed on the same server.

  • After updating FlexiSpooler in client mode, the Offline Print capability needs to build a new list of last used printers.
  • PostgreSQL database server uses GMT time zone by default. If Dispatcher Paragon management server is in different time zone, PostgreSQL time zone has to be set accordingly.  Description: Administrative Guide / Installation and deployment / Software / Configure PostgreSQL time zone for correct print job and report data

Accounting and reporting

Online accounting:

  • Online accounting of direct prints is not supported.
  • Online accounting of fax is not supported.
  • Online print accounting with coverage accounting correction is not supported.
  • Online accounting with the Dispathr  Mobile Terminal is not supported.
  • The batch accounting of secure prints is not supported.

Offline accounting:

  • Combination of offline accounting and Payment System is not supported.
  • Offline accounting of copies using smart cable is not supported.

Local print monitoring (Local Monitor) is not supported. The price list section "Local" remains on the web interface for the backward compatibility.

Estimated price of a print job does not change after modification of finishing options.

Management interface

  • Page with printers does not support searching by the direct queue when the name is put into the Basic filter or into the keyword field in the Advanced filter. This functionality was removed due to performance reasons. Searching by direct queue will be reintroduced via a dedicated field in the Advanced filter.

Embedded, External and Mobile Terminals

  • Legacy Terminal Professional v3.5 is supported with the following limitations.
    • Scan Workflows are not available.
    • When using online accounting, price and number of pages displayed on the terminal might be different from the actually accounted numbers. Accounted information is correct, terminal displays only estimation from the parser.
  • Finishing options are not supported on the Dispatcher Paragon Embedded Terminal for Samsung.
  • Scan Workflows are available on devices from the following manufacturers. Please refer to the product documentation for more details.
    • FujiXerox 
    • Konica Minolta / Develop
    • OKI
    • Ricoh
    • Sharp
    • Toshiba
    • Xerox
    • EPSON
    • HP
  • Basic finishing options (Simplex/Duplex, BW/Color and Number of copies) are available on devices from the following manufacturers. See product documentation for details.
    • FujiXerox
    • Konica Minolta
    • Lexmark
    • OKI
    • Ricoh
    • Sharp
    • Toshiba
    • Xerox
    • EPSON
    • HP
  • Advanced finishing options (Stapling, Punching, Folding) are available on devices from the following manufacturers. See product documentation for details.
    • Konica Minolta
    • Ricoh
    • Sharp
    • Xerox
    • FujiXerox
  • Any jobs submitted via Mobile Print or AP Connector do not support advanced finishing options.
  • Not all of the finishing options are supported on every device, for detailed information please see the documentation.
  • Dispatcher Paragon Mobile Terminal does not support pay-for-print capability
  • Dispatcher Paragon Mobile Terminal is not currently supported for use with other hardware terminals (Terminal Ultralight, Terminal Professional v3.5 and Terminal Pro 4).
  • Advanced finishing options are supported only when the Mobile Terminal is used on devices with Embedded Terminals.
  • Advanced finishing options are not supported on Terminal Pro 4.
  • When deploying a software update package on Terminal Pro 4, a change of IP address in Terminal Pro 4 is required prior to starting the software update package deployment. The IP address of Management server is required. The change can be made via SSH client and connection to Terminal Pro 4.
  • Terminal Pro 4 does not support Payment System.
  • Terminal Pro 4 does not support Stop on zero.
  • Scan workflows don't support user inputs and scan settings on Terminal Pro 4.
  • Scan workflows with hardware terminals (Terminal Ultralight, Terminal Pro 4) requires a Windows-based shared scan destination folder to transfer scanned files. Linux or other operating systems based shared folders are not supported.
  • A user is not notified about the unavailable print job while using local spooler (CBPR) when Print All function on the authentication page is enabled and used.

Printing and print processing

  • Dispatcher Paragon Desktop Interface with FlexiSpooler for MacOS is not supported.
  • Desktop interface notifications from Rule-Based Engine work only when the FlexiSpooler is in client mode.
  • Estimated price for the job is not displayed in the Dispatcher Paragon Desktop Interface.
  • Offline print is not supported in the following Embedded Terminals:

    • Lexmark

    • Sharp

    • Samsung

Scan Workflows

  • The output format, Compact PDF, is not working properly in combination with any processing step. The scanned file is split into multiple pages.

Printing through Mobile Print Server

  • Character encoding of the incoming email must match the encoding configured on the server containing FlexiSpooler used by Mobile Print Server in order to avoid a job name with corrupted characters.
  • After adjusting the page range, preview of PDF jobs sent via AP Connector is not generated from that page.