Fixes and Improvements

Terminals, User Interfaces

The Embedded Terminal for Fuji Xerox no longer hangs showing the “please wait” message when a user has cancelled a scan job.

Dispatcher Paragon no longer stops processing web reports when a violation of a primary key constraint occurs in the Dispatcher Paragon database.

Printing

In rare cases, the third-party component, “Aspose.Word” called from Dispatcher Paragon Mobile Print server, doesn’t convert a Microsoft Word document to a print file and the conversion process must be stopped. A process in the stoppage has been fixed when the conversion was interrupted according to the “conversionTimeout” system property.

The LPR encoding implementation on the job title when the lprEncoding system property has been changed is fixed. Print jobs created by Xerox print drivers with the Russian encoding can now be printed on Xerox Altalink devices.

Print jobs are now longer deleted from the Microsoft Windows spooler when Dispatcher Paragon stops receiving print jobs due to the free disk space reaches a limit.

Device dependent accounting on Brother devices now correctly accounts for print jobs when more copies are selected.

Installation and Administration

Administrators no longer need to make additional manual settings (e.g. deleting IMS server in the device’s settings) when moving Terminal Pro 4 or a YSoft be3D eDee printer from one Dispatcher Paragon installation to another one. The standard re-installation process initialized from the Management Interface manages all necessary changes.

A better error message is written in the log file when a print job submitted to Dispatcher Paragon fails.

An administrator’s productivity and convenience has been increased with improved device filtering and grouping in the Management Interface:

  • The installation status in the advanced filter has 5 new options. The full list now contains: “Any value”, “Never installed”, “Devices waiting for installation”, “Change in progress”, “Terminal installed”, “Terminal uninstalled”, “Failure”.
  • The “GROUP BY” selection has a new item “Spooler controller” instead of the previous “Spooler controller group”. This option covers both: grouping by Spooler controller and Spooler controller group.

When a Dispatcher Paragon accounting driver is not correctly loaded to a device for any reason, an error message is now written in the log file.

The Dispatcher Paragon installation package now includes the "Process_DataMart_OLAP.xmla“ file for connecting the Data Mart from Microsoft SQL Server Analysis Services (SSAS). See the “Microsoft SQL Server Analysis Services chapter” of the Dispatcher Paragon Administrative Guide.

A Dispatcher Paragon installation no longer fails when TCP port 389 is blocked by another application. Only a warning message is displayed and written in the log file.

A daily Dispatcher Paragon database maintenance default timing has been changed to decrease a server load and to prevent a collision between processes. The indexing and shrinking now starts at 1:40 a.m. so that it runs after the full statistics recalculation that remains starting at 1:00 a.m. Both values can be adjusted in the system properties: “databaseMaintenanceSyncJobCronRule” and “fullStatisticsRecalculationSyncJobCronRule”.

Security of a Dispatcher Paragon LDAP integration with external directories has been increased. Higher security can be now adjusted in three system properties: "cryptographicProtocolsForOutboundCommunication", ”allowCustomCipherSuitesForOutboundCommunication" and "customCipherSuitesForOutboundCommunication”. In Dispatcher Paragon MU31 and lower versions, these properties were known as “cryptographicProtocolForLdapReplication”, “allowCustomCipherSuitesForLdapReplication” and “customCipherSuitesForLdapReplication”. After an update to Build 33 or higher, the administrator should consider adjusting a new secure communication.

A more verbose logging is now introduced when the device was removed from the Dispatcher Paragon Management Interface and this information was sent to Dispatcher Phoenix.

A test page, which the administrators can send from the Management Interface -> Welcome to Dispatcher Paragon widget -> System is ready menu, has been re-branded to Dispatcher Paragon.

The data mart SQL API has been improved to meet the "Papers normalized" and "Pages normalized" values. The data mart database schema has been extended with a new field "sheets_normalized_count ". The fields "pages_normalized_count" and "sheets_normalized_count" are now calculated when the data mart is enabled.

YSoft be3D eDee Print Management Solution

A new version, DeeControl 2.7.2, is now available as a free download for Microsoft Windows and MacOS platforms on Partner Portal and the Konica Minolta website. Updates include:

  • Advanced print settings are no longer reset to default values when a user makes any change in the File -> Preferences menu.
  • Action buttons are now visible even when DeeControl window sizes are minimized.

  • Users can now see all the parameters of a model’s preview when the "Detailed view" option is selected in the preview window. A scrollbar has been added.

Product extensions (formerly known as customizations)

No items.

Known Limitations

Installation and deployment

  • Backup of Dispatcher Paragon (configuration, database and more) can be done using the documented procedure. Please follow the product documentation for backup and restore.

  • FlexiSpooler in server mode and Spooler Controller components must be installed on the same server.

  • After updating FlexiSpooler in client mode, the Offline Print capability needs to build a new list of last used printers.
  • PostgreSQL database server uses GMT time zone by default. If Dispatcher Paragon management server is in different time zone, PostgreSQL time zone has to be set accordingly.  Description: Administrative Guide / Installation and deployment / Software / Configure PostgreSQL time zone for correct print job and report data

Accounting and reporting

Online accounting:

  • Online accounting of direct prints is not supported.
  • Online accounting of fax is not supported.
  • Online print accounting with coverage accounting correction is not supported.
  • Online accounting with the Dispathr  Mobile Terminal is not supported.
  • The batch accounting of secure prints is not supported.

Offline accounting:

  • Combination of offline accounting and Payment System is not supported.
  • Offline accounting of copies using smart cable is not supported.

Local print monitoring (Local Monitor) is not supported. The price list section "Local" remains on the web interface for the backward compatibility.

Estimated price of a print job does not change after modification of finishing options.

Management interface

  • Page with printers does not support searching by the direct queue when the name is put into the Basic filter or into the keyword field in the Advanced filter. This functionality was removed due to performance reasons. Searching by direct queue will be reintroduced via a dedicated field in the Advanced filter.

Embedded, External and Mobile Terminals

  • Legacy Terminal Professional v3.5 is supported with the following limitations.
    • Scan Workflows are not available.
    • When using online accounting, price and number of pages displayed on the terminal might be different from the actually accounted numbers. Accounted information is correct, terminal displays only estimation from the parser.
  • Finishing options are not supported on the Dispatcher Paragon Embedded Terminal for Samsung.
  • Scan Workflows are available on devices from the following manufacturers. Please refer to the product documentation for more details.
    • FujiXerox 
    • Konica Minolta / Develop
    • OKI
    • Ricoh
    • Sharp
    • Toshiba
    • Xerox
    • EPSON
    • HP
  • Basic finishing options (Simplex/Duplex, BW/Color and Number of copies) are available on devices from the following manufacturers. See product documentation for details.
    • FujiXerox
    • Konica Minolta
    • Lexmark
    • OKI
    • Ricoh
    • Sharp
    • Toshiba
    • Xerox
    • EPSON
    • HP
  • Advanced finishing options (Stapling, Punching, Folding) are available on devices from the following manufacturers. See product documentation for details.
    • Konica Minolta
    • Ricoh
    • Sharp
    • Xerox
    • FujiXerox
  • Any jobs submitted via Mobile Print or AP Connector do not support advanced finishing options.
  • Not all of the finishing options are supported on every device, for detailed information please see the documentation.
  • Dispatcher Paragon Mobile Terminal does not support pay-for-print capability
  • Dispatcher Paragon Mobile Terminal is not currently supported for use with other hardware terminals (Terminal Ultralight, Terminal Professional v3.5 and Terminal Pro 4).
  • Advanced finishing options are supported only when the Mobile Terminal is used on devices with Embedded Terminals.
  • Advanced finishing options are not supported on Terminal Pro 4.
  • When deploying a software update package on Terminal Pro 4, a change of IP address in Terminal Pro 4 is required prior to starting the software update package deployment. The IP address of Management server is required. The change can be made via SSH client and connection to Terminal Pro 4.
  • Terminal Pro 4 does not support Payment System.
  • Terminal Pro 4 does not support Stop on zero.
  • Scan workflows don't support user inputs and scan settings on Terminal Pro 4.
  • Scan workflows with hardware terminals (Terminal Ultralight, Terminal Pro 4) requires a Windows-based shared scan destination folder to transfer scanned files. Linux or other operating systems based shared folders are not supported.
  • A user is not notified about the unavailable print job while using local spooler (CBPR) when Print All function on the authentication page is enabled and used.

Printing and print processing

  • Dispatcher Paragon Desktop Interface with FlexiSpooler for MacOS is not supported.
  • Desktop interface notifications from Rule-Based Engine work only when the FlexiSpooler is in client mode.
  • Estimated price for the job is not displayed in the Dispatcher Paragon Desktop Interface.
  • Offline print is not supported in the following Embedded Terminals:

    • Lexmark

    • Sharp

    • Samsung

Scan Workflows

  • The output format, Compact PDF, is not working properly in combination with any processing step. The scanned file is split into multiple pages.

Printing through Mobile Print Server

  • Character encoding of the incoming email must match the encoding configured on the server containing FlexiSpooler used by Mobile Print Server in order to avoid a job name with corrupted characters.
  • After adjusting the page range, preview of PDF jobs sent via AP Connector is not generated from that page.