Requirements and Known Limitations of Dispatcher Paragon Embedded Terminal for OKI

General Notes

  • The terminal requires a properly licensed and configured OKI Embedded Platform.
  • Support for SDK 2.4 - 4.
  • SDKs 4.2 and higher are not supported

Known Limitations

  • The initial-screen property is not supported.
  • Dispatcher Paragon Payment System is not supported.
  • Page quotas are not supported.
  • Embedded terminal accounting does not account blank pages.
  • Scanning multiple sheets (simplex or duplex) in one scan job is supported only when scanning using the automatic document feeder (ADF).
  • The Username and Password authentication method is not supported for users containing the @ character in their username. More details in the article configuring OKI for Dispatcher Paragon Embedded Terminal with @ character in username.
  • Black and white JPEG scanning is not supported. If the black and white color option and JPEG format are selected when scanning, the job is not processed and a screen with a "Scanning error" message displays.
  • The IIS 7.5 or higher (e.g., Windows Server 2008 R2 or higher) is required for the Scan feature.
  • A PIN must not start with zeros.
  • It is not possible to account blank pages when printing in duplex.
  • The terminal might not work properly if MFD certificate validation is enabled (configuration the option enableMfdServerCertificateValidation).

Requirements and Known Limitations of Dispatcher Paragon Embedded Terminal for OKI sXP2 

Known Limitations

  • After every reinstall, a manual restart of the printer is strongly recommended.
  • Exiting the sleep mode by swiping a card is not supported.
  • It is not possible to restrict print jobs sent directly to the printer's IP address
  • Card self-registration is not available. 
  • Logout by card is not available.
  • Fax accounting is not available.
  • Guest user must be enabled for printing.
  • Print Accounting
    • Guest user must be enabled.
    • You cannot mix different paper sizes in one job.
    • If you use a PCL driver and a printed duplex document contains an odd count of pages, the duplex job is accounted for even pages.
  • Scanning multiple sheets (simplex or duplex) in one scan job is supported only when scanning using the automatic document feeder (ADF). 
  • A black and white JPEG scan is not supported. If the black and white color option and JPEG format are selected when scanning, the job is not processed, and a screen with an Error message displays.
  • Manual deletion of the Dispatcher Paragon application from the device is required after embedded terminal's uninstallation. (Device web administration > sXP Application > Delete SafeQ Application)
  • Print jobs do not stay collated if you change the number of copies in the finishing options for the job. (A four-page job is printed as 1,1,2,2,3,3,4,4 instead of 1,2,3,4,1,2,3,4)
  • The terminal might not work properly if MFD certificate validation is enabled (the configuration option enableMfdServerCertificateValidation).