Requirements and known limitations of Dispatcher Paragon Embedded Terminal for Brother

Requirements

  • Brother Solution Interface activated on the MFD.

  • Device must support PCL printer language.

  • Device compatible with Brother MDT - refer to HCL – Brother for a list of known compatible devices.

  • MDT Tool needs the dotnet runtime 3.1.27. This should be automatically installed into the terminal server and the path to this runtime should be in the configuration under the "<add key="DotNet" value="dotnet\dotnet.exe" />". In this case, please download the .NET Runtime 3.1.27 for windows x6 and unpack it to the folder mentioned in this key. The presence of both the MDT tool and the dotnet runtime is checked during embedded terminal installation. In case any of these is missing, the installation will fail with following message: "Installation failed because the Dotnet executable or the MDT tool is missing." In this case please make sure the dotnet runtime is installed to the correct path. If the issue still persists, please contact support.

Known limitations

  • Embedded terminal cannot be installed when a warning/error message is shown on device display - for example no paper in tray, unrecognized USB reader.

  • Logout by card is not supported.

  • It is not possible to make copy/scan during printing. Moreover Dispatcher Paragon Print or Dispatcher Paragon Scan applications are not available during printing.

  • Print jobs accounting is based on Dispatcher Paragon offline accounting mode, so it has all its limitations and dependencies.

  • Scanned page is always A4 format.

  • BR-Script3 print driver is not supported.

  • Direct queue prints are not accounted.

  • Print job preview is not supported.

  • Print job finishing options are not supported.

  • List (address book, select and folder browse) fetch all the available items from WPS and return them at the same time.

  • Address book doesn't support multiple choice setting.

  • Address book doesn't support free text input.

  • Billing codes are not supported.

  • Payment is not supported.