Requirements

  • Epson Open Platform Version 1.0 and later compatible firmware running on the device.

Known Limitations

  • The Epson vendor does not provide support for media type based job accounting (whether plain paper or another media type is used).
  • Only PCL6 and PostScript drivers are supported (EPSON ESC drivers or PDF are not supported).
  • Pre-filled user's email for native scan is supported from Epson Platform Version 1.1+. The SNMP server must be configured on device.
  • For MFDs without HDD job delivery timeout configuration is recommended:

Scanning

  • Only FTP delivery.
  • The scanServerUserPassword property should not be longer than 20 characters to be able to scan using the Dispatcher Paragon Embedded Terminal for Epson. Use the Management Interface - System to learn how to change the property.
  • Only scan setting combinations supported by devices work. If an invalid combination is selected, the scan will fail. Please refer to the MFD documentation, e.g.:
    • On some devices, only B&W is supported for a multipage TIFF file format.
    • On some devices, B&W works only for PDF / Compact PDF. With image file formats the output is in greyscale.

Payment

  • Detailed limitations:

  • Brief explanations:

    • The user can reach the negative balance in certain cases.

    • The job will be printed, not accounted, not charged - if not sent to Dispatcher Paragon properly.

    • An extra credit/quota will be reserved and not settled in some specific edge cases during secure reprint