Requirements and known limitations of Dispatcher Paragon Embedded Terminal for Xerox

Requirements

  • Embedded Terminal requires licensed and configured Xerox EIP Platform and Xerox XSA/CA at the device (EIP 1.5 and higher).

  • Stop on zero functionality (with Dispatcher Paragon Payment System) requires Job Limits (EIP version 2.0 or higher).

  • Xerox Network Accounting (JBA, Job Limits) kit is required for accounting.

  • Printer time has to be synchronized with Dispatcher Paragon server time to ensure billing codes and accounting works properly.

Known limitations

  • It is not possible to restrict user access rights of native applications per user. On most devices, the support can be enabled by enabling property enableXeroxAccessDefinition in System settings. On the not supported devices, this option can be configured for each device by the administrator manually.

  • To be able to define Copy restrictions via Dispatcher Paragon management interface, the following settings has to be done:

    • Set enableXeroxAccessDefinition property to enable in Dispatcher Paragon System settings.

    • On the devices that do not support this option, the access restrictions can be also configured by the administrator manually in the device configuration.

  • Color restriction defined via Dispatcher Paragon management interface is not supported for native applications (eg. Copy). Terminal access rights for color operations must be configured for each device by the administrator manually in the device configuration.

  • When a new billing code is changed while copying, the copy job will be assigned with the new billing code.

  • The username can have a maximum of 32 characters in 8-bit ASCII. If used, another encoding might not be displayed correctly at the terminal, however, the accounting and payment features will not work correctly if the username is longer than 32 bytes. Only some Xerox devices (incl. VersaLink and AltaLink models) are affected by this limitation.

  • Scanning on VersaLink models with color mode set to Auto, device always produce PDF file regardless of configured file format.

Finishing options:

  • Proper functionality of Advanced Finishing options is guaranteed only with Dispatcher Paragon Universal Print Driver.

  • Page Range setting is not supported.

  • Not all Finishing options are supported on every device, for detailed information please see the Hardware Compatibility List (HCL).

Payment and Quotas:

  • Refreshing of user credit after print/scan/copy operation works only on Xerox devices with EIP 3.0 and higher (devices with second generation browser).

  • Charging on Xerox devices with EIP 1.x:

    • User is not stopped for using the device during one continuous session, but once he logs out and has negative balance or quota, he won’t be able to log in next time.

    • Stop on zero on those devices is not supported due to technical limitations.

    • Works only with enabled Debt feature in Dispatcher Paragon Payment System settings.

SafeQube 2:

  • Authentication may not work on devices attempting to initiate SSL handshake using SSLv2 (e.g. Xerox WorkCentre 7120.)