YSoft SafeQ Mobile Terminal requirements and known limitations

Requirements

The applications support the following operating systems:

  • Dispatcher Paragon MU 13+

  • Android app - Android 4.4+

  • iOS app - iOS 8.0+

  • Windows app - Windows 10 mobile

The device must have at least one of the supported printer identification features - camera, NFC reader or Bluetooth 4 LE.

Camera

Used for identifying printer by scanning QR codes attached to the printer. For successful scanning, the device has to point directly at the whole QR code from the short distance. QR code should be well lit for successful scanning.

NFC technology (Android and Windows only)

Might be used for identifying printer by holding NFC tag over designated place on the device. To use NFC tag, the device must have enabled NFC technology. NFC (near field communication) is meant for a short distance. NFC tag needs to be held for few seconds steadily over designated place on your device (can differ on every model).

Bluetooth 4 LE (Android and iOS only)

Used for identifying printer by recognizing information broadcasted from the printer using the beacon. When the printer is configured to use beacon technology, YSoft SafeQ Mobile Terminal application is able to recognize nearby printers and displays notification when YSoft SafeQ Mobile Terminal application is launched. To find nearby printers, the device must have enabled Bluetooth technology.

Known limitations

  • Online accounting is not yet supported in combination with YSoft SafeQ Mobile Terminal.

  • Payment System is not supported in combination with YSoft SafeQ Mobile Terminal (both credit and quotas).

  • Advanced finishing options are supported only when the YSoft SafeQ Mobile Terminal is used on the devices with Embedded Terminals.

  • Mobile Terminal is currently not supported to use with Hardware terminals (Terminal Ultralight, Terminal Pro 4)

  • Lexmark and Sharp-eSF need interaction from user to release job from YSoft SafeQ Mobile Terminal.

Billing Codes behavior

  • Billing Codes in YSoft SafeQ Mobile Terminal can be set individually for each print job

  • Billing Codes set in YSoft SafeQ Mobile Terminal will override the Billing Code set in the client