Overview

Offline Print is a feature of the Dispatcher Paragon FlexiSpooler that provides limited printing functionality while the Spooler Controller is not accessible. The FlexiSpooler detects if the Spooler Controller is inaccessible when connection is lost for a specified time. During Offline Print, a user can print directly on the last used printers. Jobs are printed immediately on the selected printer. When the FlexiSpooler reconnects, the information about all jobs printed offline are sent to Spooler Controller. These jobs are then visible on management interface as printed. 

More details about how Offline Print works can be found in user documentation Using the Dispatcher Paragon Desktop Interface.

Configuration

  1. Log in to the SafeQ Web Interface with sufficient rights to change system setting (for example, "admin") and access the Tenant view. Go to System > Spooler > Expert tab.
  2. Set Enable offline print (offlinePrintEnabled) to Enabled. The default is Disabled. Press Save Changes to apply these settings.

Limitations

  • Not supported in combination with Dispatcher Paragon Payment System.
  • A user must print at least one job before going offline to enable the feature – to store the last used printer.
  • The Desktop Interface has to load the configuration from Spooler Controller at least once.
  • During printing in Offline Print with billing codes enabled (billing-codes-enabled: true), print job has assigned default billing code from SafeQ (0 - Default Project). This is not default billing code assigned to the user.
  • The offline print feature does not work with Sharp, Sharp-eSF, Lexmark, and Samsung printers.
  • The offline print feature works only for an FlexiSpooler in client spooling mode.
  • Konica Minolta requires "Print without authentication" option to be enabled (Konica Minolta - Configure Print without authentication option).
  • Supported Authentication types in Offline print: (* It does not matter if the cacheCredentials is enabled/disabled)
    • Username and password  (error) *
    • Stored username  (error) *
    • Username  (error) *
    • Card  (error) *
    • PIN  (error) *
    • Domain username  (tick)