Limitations

  • Only Telefax and Internet fax (incoming and outgoing) are supported.
  • It is not possible to capture information about outgoing Internet faxes for some devices (e.g. VersaLink, AltaLink).
  • Some devices provide multiple accounting messages for 1 fax. For this devices, reports can show multiple records (e.g. VersaLink, AltaLink).
  • Accounting for multiple recipients when faxing is not supported

Captured information

Outgoing fax

Outgoing Telefax successful

    • Status (successful)
    • Number of pages
    • Color distribution 
    • Paper format
    • Fax type
    • Destination

Outgoing Internet fax successful

    • Status (successful)
    • Fax type
    • Destination

Incoming fax

Incoming Telefax/Internet fax - printed

    • Number of pages
    • Color distribution
    • Paper format
    • Fax type

Incoming Telefax/Internet fax - not printed

    • Fax type
    • Number of pages