Dispatcher Paragon Embedded Terminal for FujiXerox

Requirements

  • Embedded Terminal is a software extension of the Fuji Xerox devices.
  • Embedded Terminal requires licensed and configured Fuji Xerox ApeOS Connection IV at the device.

Known limitations

  • After automatic log out from Dispatcher Paragon application, the user is navigated to device main menu. After given time (based on device settings), the user is also automatically logged out from device main menu.
  • Direct Print in combination with Authentication module works, however (any) user must authenticate for the jobs to be released by the printer (technology limitation).
  • Scan Mixed Size Originals are not supported.
  • SSMI 1.4 or higher is required for the proper function of Payment System. In case the SSMI version is lower, the quota system is not applied and user can reach negative balance.
  • Only ASCII characters can be used when entering scanning workflow parameters on the embedded terminal. 
  • When the card activation feature is enabled and there is card swipe with registered card, the user must always navigate through the Card Activation Code screen.
  • Blank pages are accounted as BW print.
  • It can take up to 15 minutes for device to return blocked money back to money account (if Payment System is used for print/copy/scan charging).
  • Terminal inactivity timeout set in advanced tab of user's edit dialog (or in settings of Cost center, if this value is inherited from the Cost center) does not work. The session will be ended as soon as timeout set on device expires.

  • Card self-registration possible only using Card Activation Code.

  • Enable etcd  to avoid duplicate accounting records on Management/SPOC cluster.
    • Jobs printed during failover event on 2 node cluster (i.e. when only 1 node is running) might not be accounted until the functionality of the cluster is fully restored. Use 3 or more nodes to avoid this limitation.
  • When Billing code is changed while a copy job is being performed, the copy job will be assigned the new newly selected Billing code.
  • Finishing options:  
    • Proper functionality of Advanced Finishing options is guaranteed only when using one of Dispatcher Paragon Universal Print Drivers.

    • Not all Finishing options are supported on every device, for detailed information see the Hardware Compatibility List (HCL).

  • The terminal might not work properly if the MFD certificate validation is enabled (configuration option enableMfdServerCertificateValidation).
  • Print job notifications about the status of the Spooler, which are shown in the terminal when the configuration option "showSpoolerAvailabilityNotifications" is enabled, are not working. The print flow in the screen is not working properly and the job might fail to print.

Dispatcher Paragon Embedded Terminal for FujiXerox with XCP

Requirements

  • Embedded Terminal is a software extension of the Fuji Xerox devices
  • Apeos Port IV or V with support for XCP 1.3 or higher is required.

Known limitations

  • Direct print works but the print jobs are performed even when the user has insufficient credit.
  • Print All works but if the user is out of credit, the printing continues and a debt record is created.
  • When swiping a card at the card reader and the device is in a sleep mode, the user is not authenticated.
  • Scan feature can not be blocked on some devices firmware.
  • Scan Mixed Size Originals are not supported.
  • SSMI 1.4 or higher is required for the proper function of Payment System. In case the SSMI version is lower, the quota system is not applied and user can reach negative balance. 
  • EPA card readers are not supported. 
  • Enable etcd  to avoid duplicate accounting records on Management Service cluster.
  • When you set System Settings > Common Service Settings > Screen/Button Settings > Screen Default to value Custom Service 4 – Dispatcher Paragon Authentication on the MFD, user is redirected to Dispatcher Paragon Authentication screen after language change even if user is already authenticated.
  • Scan Workflows with Compact PDF are limited based on the possibilities of the MFD:
    • MFD should be capable of "MRC Compression".
    • Color mode should be either "Grayscale" or "Full Color"
    • Resolution should be "Low", "Normal" or "Fine".
  • Scan Workflows with JPEG output format will result in a TIFF output file if the color was set to Black and White or the color was Auto and the MFD detected a black and white paper.
  • In case "SwA" (SOAP with attachments) is used as scan server type, the maximum number of files that can be received is limited  to 200 by the possibilities of the device. This means that:
    • For single page formats like JPEG and TIFF this means that the maximum number of pages that can be scanned in one scan workflow session is 200. 
    • The limit of 200 as maximum number of pages also applies to all output formats when OCR processing step is used (Searchable PDF, MS Word, ...) however you are able to overcome this limitation by setting the ocrInputFileType system property to either PDF or Multipage TIFF format.
    • For multipage formats like PDF and Multipage TIFF there is no limitation, as all pages are transferred in one file.
  • "SwA" (SOAP with attachments) is not supported with "SelfHostedServices" option (SelfHostedServices = true used with Linux distributions)
  • The terminal might not work properly if the MFD certificate validation is enabled (configuration option enableMfdServerCertificateValidation).
  • Maximum length of username is 32 bytes, if it's longer authentication will fail with an error.
  • Print job notifications about the status of the Spooler, which are shown in the terminal when the configuration option "showSpoolerAvailabilityNotifications" is enabled, are not working. The print flow in the screen is not working properly and the job might fail to print.

Finishing options

    • Proper functionality of Advanced Finishing options is guaranteed only with Dispatcher Paragon Universal Print Driver

    • Not all Finishing options are supported on every device, for detailed information see the Hardware Compatibility List (HCL).

Quotas

    • Direct print and the Print All functionality are not fully controlled by the quota mechanism. While quotas are correctly decreased, user can perform operations even after reaching zero. Therefore, it is recommended to disable these features while using print quotas.
    • It is not possible to use quotas Print, Copy, Color, BW (but it is possible to use their combinations, e.g. Print Color)
    • Using the All Pages quota (which is a quota for any operation of any color):
      • With fujiXeroxEnableDefaultQuotaTogglingStrategy enabled, only half of the quota can be used for printing, the other half is divided between BW and color copy jobs. If user has quota for all pages = x, then
      • BW Copy = x/4
      • Color Copy = x/4
      • Print = x - x/4 - x/4
      • With fujiXeroxEnableDefaultQuotaTogglingStrategy disabled, when user chooses Copy operation, the quota balance is divided between BW and color copy jobs. If user has quota for all pages = x, then
      • BW Copy = x/2
      • Color Copy = x - x/2