When software packages on YSoft SafeQ Terminal Pro 4 are outdated, there is the possibility to update them with an update package via Dispatcher Paragon management interface.

Before updating

  • Make sure that YSoft SafeQ Terminal Pro 4 is configured properly. See the configuration guide for more information.
  • Make sure that the Infrastructure Management Service is running. Since version 59, this service is installed with Manual start mode and thus may need to be started. It is recommended to stop the service again after all the updates have finished. Note that if the Infrastructure Management Service is not running then the Management Interface will display the following message when accessing the Devices > Hardware page:

Updating via Dispatcher Paragon Management Interface

  1. Make sure your device is properly registered to IMS. If yes, in Dispatcher Paragon management interface > Devices > Hardware, there is a device present on the list.


  2. Online status indicates whether the device is connected and online or disconnected. For updating, it is necessary for the device to be online.
  3. The  Software update status property indicates the status of an update.
    1. Pending – The update of the device has not started yet.
    2. Updating – The device is in the process of updating.
    3. Up to date – The device has been updated with the latest update package.
  4. The update package can be uploaded in Actions > Upload software package. After the file is uploaded and correctly unpacked, the notification center displays a message. If the system does not inform you about a successful upload, it is not possible to proceed with the device update.
  5. After the package is properly uploaded, in the Action menu, select Update devices.
  6. Select the device to update.
  7. Choose a package version from the list.
  8. An update can be scheduled for any time or started immediately by selecting Update now.
  9. Save the settings, and if Update now was selected, the updating process starts immediately.
  10. After the updating process is over, the Software update status is changed to Up to date.


Reinstalling YSoft SafeQ Terminal Pro 4 after Updating

  1. Log into the web administration, and use an account authorized to manage the system.
  2. Open Devices > Printers from the menu. Choose the device you want to edit, and click the Edit button. 
     

  3. Terminal edit – edit your terminal according to the instructions on the following page Installing YSoft SafeQ Terminal Pro 4

  4. Once you have entered all necessary information, click the Save changes button. After confirmation, the terminal is automatically reinstalled with the updated configuration and terminal.

  5. The embedded terminal is being installed. A new window with the installation's progress appears.
  6. After installation is complete, the message Device reinstallation is complete displays. 
     

    Should the installation process encounter any issues, please open the installation details for more information about the error.