Konica Minolta® MFP User Box

7 minute read Last updated on July 19, 2021

If you are using a User Box on a network multi-function printer (MFP) as your Input source, the node window will be different than that of a folder. Double-click on an MFP User Box Collect node to open the MFP User Box Node window, as in the following illustration:

  • Make sure the Enabled box is checked to use this location as an input source. This will also allow you to enable one or more Collection Points when there are multiple input sources. When unchecked, this input will be ignored; documents will not be collected from this node location.

  • In the Node Name field, enter a meaningful name for the “Collect from” MFP User Box node.

  • In the Description field, enter a description of the MFP User Box node. This is not required but it can make the node easier to recognize if there are multiples. If the description is long, you can hover the mouse over the field to read its entire contents.

  • Specify the following collection options:

    • Collect. You can choose to collect TIFF, JPG, XPS, or PDF files. Remove the check from the box if you do not want to collect a particular type of image file.

    • Process all files as a group. Check the Process all files as a group box to have the application collect all files at one time, before processing any of them.

    • Delete on Retrieve. Check the Delete on Retrieve box to delete the files that have been collected. If they are not deleted, they will be processed again the next time the workflow is run using the same input.

Note: When scanning a multi-page document as a JPG, all pages will be collected as individual files and renamed. For example, when scanning a 10-page document, the names of the JPG files would be as follows: Filename_1_of_10.jpg, Filename_2_of_10.jpg…Filename_10_of_10.jpg.

  • Define how to access the MFP in the MFP Connection section:

    • Bizhub Family. The most common family is Bizhub, but you may select another from the drop- down list of family types, depending on the MFP you are using. Choices include:

    bizhub family - C754, C654, C364, C284, C224,C220, C280, C35, C360, C451, C452, C550, C552, C650, C652, 160, 181, 223,25,283, 361, 363, 421, 423, 501, 552, 601, 652, 751, 42/36, etc.

    bizhub PRESS - C6000, C7000, C8000, etc.

    Note: Only JPG files can be collected from bizhub PRESS machines.

    bizhub PRO - 1051, 1200, 950, C5501, C6000L, C6501, etc.

    Note: Only TIFF files can be collected from bizhub PRO machines.

    bizhub family: C350, bizhub family: 200, bizhub family 250, and bizhub family: 350 - These Konica Minolta models must be selected from the menu for specific configuration. They also must have phase 2.5 firmware installed for them to work with the application.

    legacy secured - These machines scan into boxes which may or may not require a password: Bizhub Pro 920, Bizhub Pro 1050, Konica 7145 (late firmware release).

    legacy standard - These Konica machines generally scan into boxes that have no passwords: Konica 7020, 7022, 7025, 7030, 7033, 7040, 7045, 7075, 7085, 7130, 7135, 7145*, 7165, 7155, 7222, 7228, 7235, 7255, 7272. |

    • Host/IP Address. Enter either a valid host name (i.e., mysubdomain.domain.com) or numeric IP address (i.e., to be used for Collection or click the ellipsis button () to open the MFP Explorer tool to discover MFP devices on the network. The MFP Explorer will search the currently configured network for any MFP devices and then, once a device is selected, auto-populate the fields on the MFP User Box node properties window with the correct information; in this case, any existing settings on the MFP User Box node window will be overridden.

    • User Box/Password. Enter the user box number or name (and password, if appropriate) in this area; select the Add button if you need to add additional user boxes.

    • Port. This defaults to the typical port number for KMBS MFPs.

    • Enable SSL. Uncheck this box only if SSL is not enabled on the MFP.

  • MFP Authentication. If User Authentication and/or Account Tracking are enabled, additional details are required for MFP access.

    • Enable Login. Enter an authorized User Name and Password. If the MFP is configured to connect to an external server for authentication, MFP User Box collection can be configured for the same server as well by entering the appropriate name in the Server field. The MFP Explorer tool will automatically detect any servers available and present you with a list to choose from.

    • Enable Account Tracking. If Account Tracking is on and synchronization is not enabled, enter the appropriate Department Name and Password.

Important! On a Konica Minolta MFP panel, an authorized Administrator can login and turn on both User Authentication and Account Tracking, and enable synchronization. Synchronizing Users to Accounts allows them access via one login. If not synchronized, a user has to log in twice to use the MFP (as listed above under MFP Authentication).  If synchronization is enabled, a login must be associated with an account at the MFP panel before remote logins are allowed. The steps at the MFP panel are:

  1. Press Utility/Counter.

  2. Select Administrator Settings.

  3. Login with the Administrator password.

  4. Select User Authentication/Account Track.

  5. Select General Settings.

  6. Set User Authentication to “ON (MFP).”

  7. Set Account Tracking to “ON.”

  8. Set Synchronize User Authentication & Account Track to “Synchronize.”

To require users to enter both login and account, follow the steps above, but turn ‘Synchronize User Authentication & Account Track’ to ‘Do Not Synchronize.’

  • When finished defining your MFP User Box Collection Point, select the Save button. You can also select the Help button to access online help about the node, and select the Cancel button to exit the window without saving any changes.

MFP Explorer

To make MFP setup easier and more accurate, Dispatcher Phoenix includes an MFP Explorer tool. To open the MFP Explorer, click on the ellipsis () button located next to the Host / IP Address field. When launched, the MFP Explorer will search the currently configured network for any MFP devices. All results are displayed in the window, as in the following illustration:

  • To display details, click on an MFP device and details will display in a new pane on the window, as in the following illustration:
  • To change the settings for the current network being searched, select the Settings button at the top of the window, as in the following illustration:

The SNMP Broadcast tells the MFP Explorer on which network subnet to search for MFP devices. By default, this is set to which will search on any and all accessible subnets. You may enter a more specific subnet to narrow the search.

The SNMP Community is similar to a passphrase given to each MFP. By default, Konica Minolta MFP devices have this phrase set to “public.” If the MFP devices on your network have had this value changed, you may enter that passphrase here.

The Timeout may be set limit the amount of time the MFP Explorer will spend discovering MFPs on the network. If there are a small number of MFPs on your network, this number should be left low. However, if there are a large number of MFPs, it is recommended that this number be increased. By default, the Timeout is set at 6 seconds with a maximum value of 300 seconds (5 minutes).

Once the desired MFP device is found, click it to highlight it, then select the Select button at the bottom of the window. The selected MFP device information will populate the MFP User Box node properties panel automatically.

Note: Not all discovered MFP devices are compatible with Dispatcher Phoenix. For devices that are not fully compatible, only some information will be displayed on the node properties panel. In the event that there was already information entered on the form, that data will be cleared prior to the new partial MFP device information being displayed.

Firewall Note: Third-party firewall applications, including some anti-virus software, may block ports used by Dispatcher Phoenix MFP User Box nodes. In Version 1 and Version 2, the default is port 59159 and SSL is enabled. In Version 3, the default is port 59158 and SSL is not enabled. The port number is configurable, so it may differ if the number has been changed. If file collection fails, check the workflow log for a message similar to the following:

" Failed to connect to mfp.com:59159 (SSL:yes, type:16) “

To allow MFP User Box collection to function properly, please consult your firewall application documentation to either stop blocking port 59158 / 59159 or to allow access by the workflow engine process, “blox-erl.exe.”