2 minute read Last updated on October 29, 2020

To ensure maximum up-time for enterprise-level deployments, Dispatcher Phoenix offers important features for the enterprise, including:

  • Failover - A failover server that is used if the primary server goes down ensures maximum up-time. When a failure occurs on one server in a cluster, resources are redirected and the workflow is redistributed to another server in the cluster, which has been licensed as a failover server. All failover servers can function as a primary for 30 days, after which the failover acting as primary will stop functioning (if a licensed primary server is unavailable). If a primary server becomes permanently offline and the failover server needs to become the permanent primary server, a manual license transfer is necessary to move the primary license to the failover server.

  • Load balancing - For a large deployment of devices, load balancing is optimal for distributing requests to servers. With Dispatcher Phoenix, multiple primaries can be joined together for automatic load balancing in which case jobs move from one primary to another based on backload and a user-specified threshold.

  • OCR offloading - To speed processing time, intensive processing tasks can be offloaded to other servers. Dispatcher Phoenix can be set up to offload MFP Connectivity, Mobile Connectivity, Web Connectivity, and Workflow Processing.

  • Workflow Sharing - With the fine-grain sharing control feature, specific users or groups of users can be assigned workflows.

  • Workflow Control - Admins can run, stop, and pause workflows without needing Dispatcher Phoenix installed on your system.

  • Dashboard - Graphical online Dashboard provides quick snapshot on server/user activity.

These features are available via the Dispatcher Phoenix Web application.


DP Web is supported on all HTML5 supported browsers, including:

  • Chrome

  • Firefox

  • Internet Explorer 10+

  • Microsoft Edge

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